Shipping policy

Shipping Policy

Effective Date: 22-12-2022

Last Updated: 22-12-2022

At SiyaJewel.com, we are committed to delivering your orders safely and efficiently. Please review our shipping policy for detailed information about processing, delivery, and shipping terms. ---

  1. Processing Time Order Confirmation: After placing your order, you will receive a confirmation email or SMS. Order Processing: Orders are processed within 1-2 business days after payment confirmation. Dispatch Time: Your order will be dispatched within 2-4 business days from the processing date. 
  2. Delivery Time Standard Delivery: Delivery times vary depending on your location but usually range between 3-10 business days after dispatch. Delays: In the case of unavoidable delays due to weather, strikes, or public holidays, we will notify you via email or SMS. 
  3. Shipping Charges Domestic Shipping: Shipping charges are based on your location and the total weight of your order. These charges will be displayed during checkout. Free Shipping: We offer free shipping on orders above [Insert Amount, e.g., ₹5,000]. 
  4.  Tracking Your Order After dispatch, you will receive a tracking ID via email or SMS. You can track your order through the tracking link provided in the notification or on our website.
  5. Address Accuracy Ensure that the shipping address provided is accurate and complete. Orders with incorrect or incomplete addresses may result in delays or return to our facility. Additional charges may apply for re-dispatching returned orders. 
  6. Undelivered or Lost Packages If your package is undelivered or lost, please contact us at [siyajewels04@gmail.com] within 48 hours of the expected delivery date. We will investigate and take appropriate action to resolve the issue. 
  7.  Damaged or Tampered Packages If the package appears tampered with or damaged upon delivery, do not accept it. Notify us immediately at [siyajewels04@gmail.com] so we can address the issue and ensure a replacement or refund. 
  8. International Shipping Currently, we ship only within India. International shipping services are not available at this time. 
  9.  Contact Us For any questions or concerns regarding shipping, please contact our customer support team: Email: siyajewels04@gmail.com